We have closed the curtain on one of the most amazing, yet challenging years that I can remember in my 26 years of agency.
Much of my Christmas break was spent preparing for the conference, reflecting on our achievements, and worrying how to strike the right balance of driving the business forward in 2019.
As we move forward, we will continue to establish all our offices as market leaders and ensure our teams huge effort to stand out is recognised. I look back with pride, as 11 of our 17 Managers & Directors were promoted from within. It delights me to know that we will be rolling out a training programme to benefit all our staff, the company, and most importantly our customers.
I could not be prouder of our achievements in 2018, as we were nominated and won the Gold Award at the EA Property Acadamy Awards for both Sales & Lettings. This award is judged by industry experts and places us within the top 0.5% of agents across the UK and the NO.1 within our region.
Despite being market leaders in various departments, we still recognise there are areas we could improve in. This gives us room to grow and allows us the opportunity to continue developing as a business.
2019 will be no different. We are one year further into our journey. This year, we will celebrate 10 years of trading and although we have grown rapidly, we have not lost sight of our goals and vision.
I look forward to seeing if Roanna & Rob maintain their individual awards and whether Woking & Alton Lettings achieve top department recognition again. Well done to Denise & Dianne for being recognised by your colleagues and to David & Will for their New Staff awards.
As we bid farewell to 2018, we welcome the opportunity and challenges that 2019 will present. We move forward confidence in our staff, customers and company.
I’d like to say a huge thank you to all our staff for the amazing job that they have done and will continue to do in 2019. Let’s make 2019 another year to remember. Additionally, we would like to thank all past, present and future customers for your continued support.