72a High Street, Alton, Hampshire, GU34 1ET
maintenance@bourneestateagents.com
Opening hours (Sales & Lettings)
Monday - Friday:09:00 - 17.30

The Property Management Team

Our Property Management Team relocated in 2015 from Guildford to our Alton office, as their continued growth lead to the need for bigger offices. Our dedicated team of Property Managers, Lettings Accounts and Lettings Administrators focus their efforts on building strong relationships with all our landlords, tenants and contractors, along with delivering an effective and efficient service at all levels.

See our Area Guide and Alton Schools

The Team

Amy Ellery
Amy Ellery
Operations Manager

Amy joined Bourne in 2019, following a successful 14 years in the industry. Having grown up in Alton, Amy's knowledge of the area and expertise is an asset to Bourne. Amy has a key eye for detail and an interest in process and operational management to provide efficient and effective customer service.

Hannah Malley
Hannah Malley
Head of Property Management

Hannah has worked in Property Management and Lettings Support since 2006. Her experience includes managing national contracts alongside local residential lettings, HMOs, multi-lets and high-volume portfolio landlords (both UK based and overseas).

Hannah oversees the Property Management Team, with focus on providing a seemless and outstanding service. This ranges from process support at the start of a tenancy through to the ongoing relationships we develop with our landlords and tenants. She is passionate about providing a supportive and comprehensive service to all customers, including advice and support on legislative matters, and to ensure smooth steps throughout the various stages of a tenancy.

In her spare time she enjoys hiking up mountins and walking with her dogs.

Claire Whiter
Claire Whiter
Lettings Account Manager

Claire has worked for Bourne since 2012 and manages our ever growing lettings accounts department. She works hard to support both tenants and landlords to ensure a smooth running of their accounts.

Matthew Ware
Matthew Ware
Senior Property Manager

Matt has worked for Bourne since April 2016, having gained property management experience in the private lettings sector while working for a charity for 11 years. Matt is now keenly focused on providing strong support for Bourne's landlords and tenants. He enjoys spending his leisure time with family and has a keen interest in football.

Dianne Newman
Dianne Newman
Property Manager

Dianne joined Bourne in July 2017 as a property manager, having gained an abundant experience dealing with and organising contractors previously. Following her work for a maintenance and engineering magazine for 9 years, she was seeking a greater challenge and looking to expand her customer care skills. In her spare time, she likes to travel to new places and spending time with her family, including her trusty dog.

Jess Wylie
Jess Wylie
Property Manager
Gemma O'Mara
Gemma O'Mara
Property Management Administrator

Gemma started her career in lettings in a training position early in 2017 and it quickly became apparent to Gemma that her interest lay in property management. She joined Bourne in 2017 as Assistant to the Property Management team, with a view to learning and gaining experience in all areas of property management, including legislation, with a view to progressing to become a Property Manager. In her spare time Gemma enjoys off roading in her 4x4 & crocheting.

Kelly Holland
Kelly Holland
Lettings Administrator
Julie Sharp
Julie Sharp
Lettings Adminstrator
Natalie Thatcher
Natalie Thatcher
Property Inspector
Ross Trimming
Ross Trimming
Property Inspector

Ross graduated from Bristol U.W.E with a degree in Real Estate and has since joined Bourne as a Property Inspector, overlooking Alton, Petersfield and Farnham. In his spare time, Ross enjoys watching football and is supporter of Reading F.C.

Jo Dobner
Jo Dobner
Accounts Assistant

Jo has worked in customer service and accounts roles for a number of years, and joined the busy Lettings Accounts Team in 2015. Jo works closely with the Lettings and Property Management Teams to provide a fast and accurate service to Bourne's Landlords and Tenants across all the branches.