72a High Street, Alton, Hampshire, GU34 1ET
maintenance@bourneestateagents.com
Opening hours (Sales & Lettings)
Monday - Friday:09:00 - 17.30

The Property Management Team

Our Property Management Team relocated in 2015 from Guildford to our Alton office, as their continued growth lead to the need for bigger offices. Our dedicated team of Property Managers, Lettings Accounts and Lettings Administrators focus their efforts on building strong relationships with all our landlords, tenants and contractors, along with delivering an effective and efficient service at all levels.

See our Area Guide and Alton Schools

The Team

Hannah Malley
Hannah Malley
Head of Lettings Support

Hannah has worked in Property Management and Lettings Support since 2006. Her experience includes managing national contracts alongside local residential lettings, HMOs, multi-lets and high-volume portfolio landlords (both UK based and oversees).

Hannah oversees the Lettings Support Team, with focus on providing a seemless and outstanding service. This ranges from process support at the start of a tenancy through to the ongoing relationships we develop with our landlords and tenants. She is passionate about providing a supportive and comprehensive service to all customers, including advice and support on legislative matters, and to ensure smooth steps throughout the various stages of a tenancy.

In her spare time she enjoys hiking up mountins and walking with her dogs.

Denise Skews
Denise Skews
Lettings Support Manager

Having worked in the industry for over 10 years, Denise has a wealth of experience and knowledge in every aspect of lettings and property management. Denise works closely with Hannah to ensure the Property Management and Lettings Admin team are able to build a strong working relationship with our landlords, tenants and contractors.

Claire Whiter
Claire Whiter
Lettings Account Manager

Claire has worked for Bourne since 2012 and manages our ever growing lettings accounts department. She works hard to support both tenants and landlords to ensure a smooth running of their accounts.

Matthew Ware
Matthew Ware
Property Manager

Matt has worked for Bourne since April 2016, having gained property management experience in the private lettings sector while working for a charity for 11 years. Matt is now keenly focused on providing strong support for Bourne's landlords and tenants. He enjoys spending his leisure time with family and has a keen interest in football.

Dianne Newman
Dianne Newman
Property Manager

Dianne joined Bourne in July 2017 as a property manager, having gained an abundant experience dealing with and organising contractors previously. Following her work for a maintenance and engineering magazine for 9 years, she was seeking a greater challenge and looking to expand her customer care skills. In her spare time, she likes to travel to new places and spending time with her family, including her trusty dog.

Charlotte Keep
Charlotte Keep
Property Manager

Charlotte joined Bourne in 2017, having worked customer service & facilities management since 2013. Charlotte has a keen interest in animals, owning a small menagerie including cats, dragons and a parrot.

Gemma O'Mara
Gemma O'Mara
Property Management Administrator

Gemma started her career in lettings in a training position early in 2017 and it quickly became apparent to Gemma that her interest lay in property management. She joined Bourne in 2017 as Assistant to the Property Management team, with a view to learning and gaining experience in all areas of property management, including legislation, with a view to progressing to become a Property Manager. In her spare time Gemma enjoys off roading in her 4x4 & crocheting.

Olivia Chase
Olivia Chase
Property Management Assistant

Olivia is the newest member of our property management team. She has spent the last 7 years working in Battersea Park but following her recent move to Haslemere was looking for a new challenge closer to home. In her spare time she likes playing netball and is currently renovating her house.

Hannah Bufton
Hannah Bufton
Lettings Administrator

Hannah joined Bourne in August 2018 as a Lettings Administrator, having gained an abundance of experience working as an administrator for the last 11 years. In her spare time, she likes to travel the UK with her husband in their camper van, ‘Big Old Bertha’ and look after her grandchildren.

Natalie Thatcher
Natalie Thatcher
Property Inspector
Jo Dobner
Jo Dobner
Accounts Assistant

Jo has worked in customer service and accounts roles for a number of years, and joined the busy Lettings Accounts Team in 2015. Jo works closely with the Lettings and Property Management Teams to provide a fast and accurate service to Bourne's Landlords and Tenants across all the branches.