72a High Street, Alton, Hampshire, GU34 1ET
maintenance@bourneestateagents.com
Opening hours (Sales & Lettings)
Monday - Friday:09:00 - 17.30

Lettings Support and Property Management Team

Our Property Management Team relocated in 2015 from Guildford to our Alton office, as their continued growth lead to the need for bigger offices. Our dedicated team of Property Managers, Lettings Accounts and Lettings Administrators focus their efforts on building strong relationships with all our landlords, tenants and contractors, along with delivering an effective and efficient service at all levels.

See our Area Guide and Alton Schools

The Team

Amy Ellery
Amy Ellery
Operations Manager

Amy joined Bourne in 2019, following a successful 14 years in the industry. Having grown up in Alton, Amy's knowledge of the area and expertise is an asset to Bourne. Amy has a key eye for detail and an interest in process and operational management to provide efficient and effective customer service.

Claire Whiter
Claire Whiter
Lettings Account Manager

Claire has worked for Bourne since 2012 and manages our ever growing lettings accounts department. She works hard to support both tenants and landlords to ensure a smooth running of their accounts.

Hannah Malley
Hannah Malley
Senior Property Manager

Hannah has worked in Property Management and Lettings Support since 2006. Her experience includes managing national contracts alongside local residential lettings, HMOs, multi-lets and high-volume portfolio landlords (both UK based and overseas).

Hannah oversees the Property Management Team, with focus on providing a seemless and outstanding service. This ranges from process support at the start of a tenancy through to the ongoing relationships we develop with our landlords and tenants. She is passionate about providing a supportive and comprehensive service to all customers, including advice and support on legislative matters, and to ensure smooth steps throughout the various stages of a tenancy.

In her spare time she enjoys hiking up mountins and walking with her dogs.

Matthew Ware
Matthew Ware
Senior Property Manager

Matt has worked for Bourne since April 2016, having gained property management experience in the private lettings sector while working for a charity for 11 years. Matt is now keenly focused on providing strong support for Bourne's landlords and tenants. He enjoys spending his leisure time with family and has a keen interest in football.

Dianne Newman
Dianne Newman
Property Manager

Dianne joined Bourne in July 2017 as a property manager, having gained an abundant experience dealing with and organising contractors previously. Following her work for a maintenance and engineering magazine for 9 years, she was seeking a greater challenge and looking to expand her customer care skills. In her spare time, she likes to travel to new places and spending time with her family, including her trusty dog.

Jess Wylie
Jess Wylie
Property Manager

Jess joined Bourne in May 2019 having previously worked as a lettings negotiator. With Jess's prior lettings experience and her sheer determination to resolve any problem at hand, she is an asset to the property management team. Her main focus is to deliver great customer service to our landlords and tenants.

Courtney Gilbert
Courtney Gilbert
Trainee Property Manager

Courtney joined Bourne in 2019, with 8 years experience in customer service. She has a hands-on approach and will never shy away from an opportunity. In her spare time, she loves cooking and spending time with her dog. Courtney is excited for her future progression at Bourne and can’t wait to see what 2020 has to offer.

Kelly Holland
Kelly Holland
Lettings Administrator

Kelly joined the Lettings Admin team in 2019, having previously worked in Lettings and Property Admin since 2016. Kelly has a further 12 years of administration and client facing experience and uses this to ensure she provides a fast and efficient service to our front office teams, Landlords and Tenants.

Celia Wood
Celia Wood
Lettings Administrator

Celia joins us from a long and distinguished career in Local Government and Social Housing and enjoys the variety of tasks and fast-paced action at Bourne Lettings Support. In her spare time Celia enjoys horse riding, walking, gardening, theatre, dancing and yoga. She is also in the process of refurbishing an old cottage.

Maria Gilbert
Maria Gilbert
Property Manager

Maria joined in 2019 as a Property Manager with experience in Corporate Relocation and New Build. In her spare time, Maria enjoys cooking for her family and walking her dogs.

Natalie Thatcher
Natalie Thatcher
Property Inspector
Jo Dobner
Jo Dobner
Accounts Assistant

Jo has worked in customer service and accounts roles for a number of years, and joined the busy Lettings Accounts Team in 2015. Jo works closely with the Lettings and Property Management Teams to provide a fast and accurate service to Bourne's Landlords and Tenants across all the branches.