Lettings Support and Property Management Team
Our Property Management Team relocated in 2015 from Guildford to our Alton office, as their continued growth lead to the need for bigger offices. Our dedicated team of Property Managers, Lettings Accounts and Lettings Administrators focus their efforts on building strong relationships with all our landlords, tenants and contractors, along with delivering an effective and efficient service at all levels.
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Amy joined Bourne in 2019, following a successful 14 years in the industry. Having grown up in Alton, Amy’s knowledge of the area and expertise is an asset to Bourne. Amy has a key eye for detail and an interest in process and operational management to provide efficient and effective customer service.
Matt has worked for Bourne since April 2016, having gained property management experience in the private lettings sector while working for a charity for 11 years. Matt is now keenly focused on providing strong support for Bourne’s landlords and tenants. He enjoys spending his leisure time with family and has a keen interest in football.
Dianne joined Bourne in July 2017 as a property manager, having gained an abundant experience dealing with and organising contractors previously. Following her work for a maintenance and engineering magazine for 9 years, she was seeking a greater challenge and looking to expand her customer care skills. In her spare time, she likes to travel to new places and spending time with her family, including her trusty dog.
Jess joined Bourne in May 2019 having previously worked as a lettings negotiator. With Jess’s prior lettings experience and her sheer determination to resolve any problem at hand, she is an asset to the property management team. Her main focus is to deliver great customer service to our landlords and tenants.
Courtney joined Bourne in 2019, with 8 years experience in customer service. She has a hands-on approach and will never shy away from an opportunity. In her spare time, she loves cooking and spending time with her dog. Courtney is excited for her future progression at Bourne and can’t wait to see what 2020 has to offer.
Kelly joined the Lettings Admin team in 2019, having previously worked in Lettings and Property Admin since 2016. Kelly has a further 12 years of administration and client facing experience and uses this to ensure she provides a fast and efficient service to our front office teams, Landlords and Tenants.
Jo has worked in customer service and accounts roles for a number of years, and joined the busy Lettings Accounts Team in 2015. Jo works closely with the Lettings and Property Management Teams to provide a fast and accurate service to Bourne’s Landlords and Tenants across all the branches.