The Property Management Team
72a High Street, Alton, Hampshire, GU34 1ET
Monday – Friday: 09:00 – 17.30
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Lettings Support and Property Management Team
Our Property Management Team relocated in 2015 from Guildford to our Alton office, as their continued growth lead to the need for bigger offices. Our dedicated team of Property Managers, Lettings Accounts and Lettings Administrators focus their efforts on building strong relationships with all our landlords, tenants and contractors, along with delivering an effective and efficient service at all levels.
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The Team
Claire Whiter
Lettings Account Manager BIO
Claire has worked for Bourne since 2012 and manages our ever growing lettings accounts department. She works hard to support both tenants and landlords to ensure a smooth running of their accounts.
Matthew Ware
Head of Property Management BIO
Matt has worked for Bourne since April 2016, having gained property management experience in the private lettings sector while working for a charity for 11 years. Matt is now keenly focused on providing strong support for Bourne’s landlords and tenants. He enjoys spending his leisure time with family and has a keen interest in football.
Dianne Newman
Assistant Head of Property Management BIO
Dianne joined Bourne in July 2017 as a property manager, having gained an abundant experience dealing with and organising contractors previously. Following her work for a maintenance and engineering magazine for 9 years, she was seeking a greater challenge and looking to expand her customer care skills. In her spare time, she likes to travel to new places and spending time with her family, including her trusty dog.
Kelly Holland
Senior Lettings Administrator BIO
Kelly joined the Lettings Admin team in 2019, having previously worked in Lettings and Property Admin since 2016. Kelly has a further 12 years of administration and client facing experience and uses this to ensure she provides a fast and efficient service to our front office teams, Landlords and Tenants.
Vanessa Ware
Property Manager BIO
Vanessa joined Bourne in May 2021 after working for many years in contract management and the training sector. She is dedicated to providing an exceptional level of customer service to landlords and tenants ensuring that they both feel valued and heard. She has a reputation for being friendly, approachable, and always goes that extra mile.
Karen Reynolds
Property Manager BIO
Karen joined Bourne in July 2020 and with many years’ experience in Customer Service and over 5 years’ experience in Lettings and as a Managing Agent has a strong background in Property Management. Now that all three of her children have left home she is enjoying her new found freedom and would like to learn Spanish.
Aimee Blackmun
Property Manager
BIO
Eleanor Cope
Property Manager
BIO
Eleanor joined Bourne in 2022 as a property manager, having previously worked as a fire and flood restoration specialist and referencing analyst. In her spare time, she likes nature photography and painting.
Louise Stevenson
Property Manager
BIO
Louise joined Bourne in 2022 having previously worked as a Senior Property Negotiator for another local Estate Agency. She has a strong customer service and administration background and has lived in the Alton area for the last 15+ years. In her spare time, Louise loves to travel and enjoys taking her two teenage girls to new places.
Jessica Vaughan
Property Manager
BIO
Jess joined Bourne in 2022 following 8 years working in commercial property facility management. Jess brings with her several years of customer and client service as well as a passion for an exciting career with Bourne. In her spare time Jess enjoys movies, photography and walking her dog.
Ayah Haydar
Property Manager
BIO
Ayah joined Bourne in 2023, having previously worked in a luxury department store as a brand manager since she moved to the UK in 2018. Ayah enjoys spending time with her family and visiting new places.
Sarah Seton-Smith
Property Manager
BIO
Sarah joined Bourne in 2023 bringing with her a strong business accruement in Property, Equestrian and Construction, having had vast experience in Customer Service Relations, a real team player. An outdoors Lady, passionate about her Western Horse Riding.
Gabbie Bennett
Lettings Support
Co-ordinator
BIO
Gabbie joined Bourne in June 2021 looking for a new challenge, having worked in Admin and Customer Service for several years. In her spare time, she enjoys spending time with her family and will never say no to a cup of tea and a slice of cake.
Andrea Wilson
Lettings Administrator
BIO
Andrea joined Bourne in September 2022. She has experience working in different customer service positions including Lettings and Property management both in Cheltenham and in France where Andrea lived for four years. She likes to spend her free time with family as well as traveling abroad with her partner as much as possible on their scooters.
Dian Sellers
Accounts Assistant BIO
Dian joined the Lettings Accounts Department as an Accounts Assistant in 2021, enhancing the role with her many years of Estate Agency, Customer Service and Administration experience.
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